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Citizen's Charter

  1. MANDATE

    To serve primarily our constituents through coordination with various agencies for the delivery of basic, regular and efficient & effective governance and those which are essential to the promotion of general welfare

  2. VISION

    NUEVA VALENCIA, the tourism capital of Guimaras, a major fishing ground and source of export quality mangoes with empowered, God-loving, child-friendly, gender-sensitive and healthy citizenry, anchored on stable governance, sustainable development, ecologically-balanced environment and disaster- resilient community.

  3. MISSION

    WE, the people of Nueva Valencia commit ourselves to:

    • Strengthen our moral, spiritual and social values

    • Develop self-discipline, self-reliant and responsible citizenry

    • Provide mechanism and facilities for fast and effective delivery of basic services

    • Adhere to participatory governance

    • Maintain and preserve political stability

    • Enact appropriate policies and provide programs and activities for sustainable development

    • Provide job opportunities and attractive investments policies for local and foreign investors

    • Promote and sustain child-friendly, gender-sensitive, programs, projects and activities; and

    • Enrich and preserve our natural resources

  4. SERVICE PLEDGE

    • Fair and non-discriminatory service

    • Provision of appropriate and necessary action to clients

    • Prompt / timely, transparent, honest & complete service in all transactions

    • Promote health & safety and enhance the right of our people to a ba